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Privacy Policy

Do Good Lending Privacy Policy

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Welcome. By using our website and services, you agree to this Privacy Policy.

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At Do Good Lending, we value trust above all. This policy explains what information we collect, why we collect it, and how we keep it secure to give you the best experience possible. This policy applies to residents of the United States using our online platforms (“Sites”) and related services.

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What Information We Collect

1. Automatically Collected Data

When you use our Sites, we may gather data such as:

  • IP address, device and ad identifiers, browser type, pages visited, and interactions with our content.

  • Email tracking info—like which emails you open or links you click.

  • Device location via GPS, browser, Wi-Fi, or similar tools (if enabled).

2. Cookies & Related Technologies

We use cookies, pixel tags, and similar tools to enhance personalization and performance. These help us:

  • Improve site functionality and your browsing experience.

  • Provide relevant ads or content.

For more details, please see our Cookie Policy.

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How We Use Your Information

We may use your data for:

  • Answering questions and fulfilling requests.

  • Sending account or loan updates and promotional materials.

  • Personalizing your experience.

  • Contacting you if you haven't engaged with us recently.

We may also use data to:

  • Comply with legal obligations or assist authorities.

  • Prevent fraud or security issues.

  • Maintain site functionality.

  • Protect our or your rights, property, or safety.

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Who Sees Your Information

We may share your information with:

  • Our affiliates.

  • Joint-marketing partners when promoting products or services together.

  • Service providers helping us operate (e.g., marketing, hosting).

  • Legal or regulatory bodies, when required.

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Do Not Track (DNT)

We don't honor Do Not Track signals because there is no common industry standard for interpreting them. All data usage is covered under this Privacy Policy.

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Third-Party Links

Links on our Sites may take you to other websites. We do not control their privacy practices—please review their policies directly.

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Security Practices

We follow NIST 800-series standards for physical, technical, and administrative security. We:

  • Use virtualization to keep data centralized and secure.

  • Encrypt data in transit and at rest through systems like Encompass.

  • Conduct regular security assessments and employee training.

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While we work hard to protect your information, no system is foolproof. If you suspect a data breach, contact us immediately.

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Your Rights & Choices

Retention

We store your data only as long as needed to serve the purposes outlined or as required by law.

Children’s Privacy

Our services aren't intended for children under 13. If you believe we have data from a minor, please notify us, marked “COPPA Information Request.”

Policy Updates

We may update this policy over time. Changes take effect when posted, and continued use implies acceptance.

Contacting Us

Questions or concerns? Reach out:

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California Privacy Rights (CCPA Supplement)

If you're a California resident, additional rights apply under the California Consumer Privacy Act.

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Your Rights Include:

  • Knowing what data we collect and share.

  • Requesting deletion of your data (with certain exceptions).

  • Exercising non-discrimination rights for using your privacy rights.

  • Right to data categories, sources, purposes, and recipients.

Requests can be made via:

  • Our online request form.

  • Phone: (713) 504-3109
    We typically respond within 45 days or notify you if an extension is needed.

For more details on data categories or exemptions, or to understand if your data is “sold” (it's not), please view our full CCPA notice.

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SMS Privacy

If you sign up for SMS updates, here's what you should know:

  • What we collect: Your phone number, messages you send, and screen/usernames.

  • How we use it: To manage service, respond to messages, conduct research, and send updates.

  • Disclosure: We don’t sell your info; it may be shared with service providers bound by confidentiality.

  • Security: We safeguard your data but can't control third-party networks or carrier systems.

  • Opting in/out:

    • To opt in: provide your number via web form or signup.

    • To opt out: text “STOP” to unsubscribe; confirmations will be sent. Admin or emergency messages may still be sent.

This service is not for those under 13; users must be at least 13 (with parental consent) or 18+. Only U.S. residents may use it. If you share info with other users, that's beyond our control and not covered by this policy.

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